3 Ways That Property Managers Compare Sage Intacct to NetSuite
Founder & CEO
When researching robust financial and ERP software for hospitality organizations, two solutions often come to the top of the list: Sage Intacct and Oracle NetSuite. Both provide an array of core accounting capabilities, serve customers globally, and can perform advanced reporting functions, but when it comes to serving the hospitality industry, there is a clear winner.
In this article, we’ve collected customer reviews and ratings from G2.com to compare Sage Intacct and Oracle NetSuite on three important features that property managers need out of their financial software. We trust these ratings because G2 is an independent company with over 1.7 million software product reviews. They are not paid for or sponsored by vendors, but are provided by real, verified users of the software.
(Want to learn more on this topic? Read our blog post: 7 Keys to Selecting Financial Software For Property Management.)
Comparison: Sage Intacct or NetSuite?
Before we dive into what differentiates them, let’s discuss what these two solutions have in common. Both Sage Intacct and NetSuite can be considered financial management software or enterprise resource planning (ERP) software. Both systems are also built in the cloud, which allows businesses to achieve efficiency and flexibility beyond the capabilities of on-premise software.
Continue reading to learn three factors that property managers use when comparing Sage Intacct to NetSuite. While each system has its strengths, only one is the preferred financial management software for hospitality organizations that need smooth, scalable accounting.
1. Ability to Match the Business
G2 Rating on Dimensions: Sage Intacct – 8.3 | NetSuite – 7.3
Sage Intacct comes with eight dimensions out-of-the-box, and NetSuite includes four. Additional dimensions can be added through custom scripting in NetSuite. During onboarding, Sage Intacct helps customers determine the right number and types of dimensions to streamline processes, so you may not necessarily need to pay the additional fee for unlimited dimensions.
G2 Rating on API Integrations: Sage Intacct – 8.2 | NetSuite – 7.6
As a suite solution, NetSuite works best with modules developed specifically for its own platform. Sage Intacct, on the other hand, is built as a “best-in-class” solution, which means it integrates well with a range of industry-specific applications. This gives users greater optionality in functional areas outside of what is already included in Intacct.
Both Sage Intacct and NetSuite have the ability to perform multi-entity consolidations. Multiple users have commented that Sage Intacct allows them to have a flexible and concise chart of accounts that represents an accurate picture of the way the business is structured. Sage Intacct’s chart of accounts is so flexible is because it includes robust dimensions and reporting features. NetSuite users can achieve similar results, but due to the need for scripting to customize dimensions, this can take more time to configure, and once set up, it may be more difficult to change it in the future.
2. Ease of Use
G2 Rating on Ease of Use: Sage Intacct – 8.5 | NetSuite – 7.5
While both systems have a relatively intuitive layout, one of the biggest challenges for new NetSuite users is the need to use scripting to add customization. By contrast, the majority of modifications that Sage Intacct users need to make can be done without writing a single line of code.
G2 Rating on Quality of Support: Sage Intacct – 7.9 | NetSuite – 7.0
Sage Intacct and NetSuite offer help documentation and learning center training. The Sage Intacct Community gives customers access to training, user groups, support, and customer meetups. Both Sage Intacct and NetSuite have basic support plans included with the subscription, and both offer expanded support options, including 24/7 support for an additional cost. One difference between the two is that Sage Intacct allows all users to submit cases online or by phone, while NetSuite only allows phone support for priority-1 issues unless you upgrade to the Premium plan.
3. Reporting Capabilities
G2 Rating on Financial Statements: Sage Intacct – 8.5 | NetSuite – 8.1
Unfortunately, reporting is one of the most frequently cited challenges by NetSuite users. One NetSuite hospitality user said “I wouldn’t say I like the options for reporting as some needed functions are missing or hidden.” Sage Intacct, on the other hand, excels in this area and includes over 150 standard financial and operational reports that can be customized to meet users’ requirements.
G2 Rating on Dashboards: Sage Intacct – 8.2 | NetSuite – 7.9
Sage Intacct hospitality users specifically mention the flexibility and user-friendliness of dashboards, while some NetSuite users find the structure and filtering options to be difficult to use effectively.
Unlock the full report
These are just a few of the advantages that your business can benefit from by choosing financial software that’s backed by more users in the hospitality industry. For an even more comprehensive software review that compares these solutions across seven key performance areas, download our free white paper, Is Sage Intacct or NetSuite Better Suited for Property Management Companies?
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